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Which payment methods do you accept?
You can make your payment with credit cards, debit cards, wire transfer, paypal or cash on delivery.
How can I place an order?
The first step for placing an order is registering for an account with us for which you shall need to provide a few personal details like your name, address, email address, shipping address, phone number, etc. You can then place an order by clicking on the “add to cart” option, and proceeding to the checkout page.
Are the pictures on your website a true representation of actual stock?
Yes, we have a team of professional photographers to click pictures of products that are in stock. What you see here is exactly what shall be delivered to you.
Do you accept returns/ exchanges?
Yes, we have a return policy, in which any product with a manufacturing defect/ an incorrect delivery can be returned. You need to notify us of the problem within 7 days of receiving your order, and our customer care agents will be hands-on to help you with the best possible solution for your problem.
Are your shipping services reliable?
We enjoy a long-running relationship with some of the best courier companies, and ensure you the safe and timely receipt of your order. The products are delivered in the smallest possible packages to avoid additional taxes, and are well-protected from any damage during transport. You will receive your order within 7-10 business days.
How much do you charge for shipping?
We are currently offering free shipping all over India, and charge a nominal shipping fee for international orders.
Are there any locations that you do not ship to?
Yes, we might not be able to ship to certain remote locations. Please contact our customer care representatives to verify if we ship to your region. Please note that we do not accept P.O. Box addresses, since our items need to be delivered by courier service to a physical address.
How can I track my order?
We shall provide you with a tracking number within 48 hours of the confirmation of your order. You can use this number to track the progress of your shipment from the moment we dispatch it to when it arrives at your doorstep.